Control-chart factors, capability-index relationships, and the process sigma / DPMO / yield conversions used in statistical process control and Six Sigma work.
Choosing a Control Chart
Shewhart Control Chart Constants
Process Sigma ↔ DPMO ↔ Yield
With the conventional Six Sigma ±1.5σ long-term shift applied (i.e. process sigma = ZLT + 1.5). A "6σ process" delivers 3.4 defects per million opportunities.
| Process Sigma (σ) | DPMO | Yield (%) |
|---|---|---|
| 1.0 | 691,462 | 30.85 |
| 2.0 | 308,538 | 69.15 |
| 3.0 | 66,807 | 93.32 |
| 3.5 | 22,750 | 97.73 |
| 4.0 | 6,210 | 99.379 |
| 4.5 | 1,350 | 99.865 |
| 5.0 | 233 | 99.9767 |
| 5.5 | 32 | 99.99968 |
| 6.0 | 3.4 | 99.999660 |
Standard Normal z-values
| Two-sided confidence | One-sided area | z |
|---|---|---|
| 80% | 0.90 | 1.282 |
| 90% | 0.95 | 1.645 |
| 95% | 0.975 | 1.960 |
| 95.45% | 0.9772 | 2.000 |
| 98% | 0.99 | 2.326 |
| 99% | 0.995 | 2.576 |
| 99.73% | 0.99865 | 3.000 |
Capability Indices
| Index | Formula | Meaning |
|---|---|---|
| Cp | USL − LSL6σwithin | Potential capability, centred |
| Cpk | min [ USL − μ3σwithin , μ − LSL3σwithin ] | Actual capability |
| Pp, Ppk | Same forms, using the overall (long-term) standard deviation | Long-term performance |
| Cpm | USL − LSL6√(σ2 + (μ − T)2) | Taguchi index, penalises off-target |
| Cpk | Interpretation |
|---|---|
| < 1.00 | Not capable — producing out-of-spec product |
| 1.00 – 1.33 | Marginally capable — tight control needed |
| 1.33 – 1.67 | Capable (common minimum for ongoing production) |
| ≥ 1.67 | Highly capable (≥ 2.0 often required for new / critical processes) |
DMAIC
| Phase | Purpose |
|---|---|
| Define | Project charter, scope, customer CTQs, and the problem statement. |
| Measure | Validate the measurement system, baseline current performance, map the process. |
| Analyze | Identify and verify the root causes / key process inputs (X's). |
| Improve | Develop, pilot, and confirm solutions that address the verified causes. |
| Control | Control plan, SPC, mistake-proofing, and handoff to the process owner. |